Susanne El Hagin of Sommerferienhaus.com
Your summer holiday home or villa in Tuscany
Booking & personal advice:
Susanne El Hagin of Sommerferienhaus.com
Booking & personal advice:
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FAQs
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  • How is the booking process?

You can choose on the detail page of each holiday property whether you want to make a binding booking or a non-binding inquiry. Depending on your selection, you will be redirected to either the booking page or the inquiry / contact page.

If you wish to make a binding booking, please complete the booking form completely and confirm that you have read and agree to the terms and conditions.

By clicking on the green „book binding“ button, your booking confirmation and your acceptance of the terms and conditions will be sent to us electronically and forwarded to our respective homeowners after e-mail verification. As soon as we have also the¬†respective homeowners final confirmation, we will also send you the binding reservation confirmation by e-mail, which is also invoiced at the same time.

If you only make a non-binding inquiry, you will receive an email from us with an answer to your availability request or various proposals for holiday properties that meet your desired criteria.

  • Is it possible to only pre-reserve a holiday home or apartment?

Yes, conditionally. If you have decided on a holiday home or apartment, but still need a little time to give your partner or other travelers the opportunity to look closely at the description or to clarify holiday appointments in the workplace, then you can ask for a 3 days option on your desired period without obligation and free of charge.

  • How are the arrival and departure times regulated?

In general, the holiday home you have booked is ready for occupancy from 15:00 on the day of arrival (in exceptional cases, no earlier than 16:30) and you can arrive between 15:00 (16:30) and 19:00 (20:00). On the day of departure the holiday property is usually to leave no later than 10:00 – in exceptional cases, even at 09:30 clock. More details can be obtained on request in advance or from the reservation confirmation.